Data Deletion Instructions

Your Right to Delete Your Data

At PostZen, we respect your privacy and your right to control your personal data. This page provides clear instructions on how to delete your data and revoke access to any connected social media accounts.

Option 1: Delete Your PostZen Account

Deleting your PostZen account will permanently remove all your data from our systems, including all connected social media accounts, scheduled posts, analytics data, and account information.

Steps to Delete Your Account:

1. Log in to your PostZen account at postzen.in
2. Navigate to Settings from the dashboard sidebar
3. Scroll to the Danger Zone section
4. Click "Delete Account"
5. Confirm your decision when prompted

Option 2: Disconnect Individual Social Media Accounts

You can disconnect specific social media accounts (LinkedIn, Twitter/X, Facebook, Instagram, etc.) without deleting your entire PostZen account.

To Disconnect from PostZen:

1. Log in to your PostZen account
2. Go to Settings → Connected Accounts
3. Find the social account you want to disconnect
4. Click the "Disconnect" button next to that account
5. Confirm the disconnection

To Revoke Access from the Platform Directly:

Option 3: Request Data Deletion via Email

If you are unable to access your account or prefer to request deletion manually, you can contact us directly.

How We Verify Email Deletion Requests

To prevent unauthorized deletion, when you request deletion via email we ask that you include:

• The email address associated with your PostZen account
• Your PostZen Account ID (if known)
• A short statement: "I confirm I want my PostZen account and associated data deleted."

We may follow up with a verification code sent to your account email or ask for brief proof of account ownership. We will not ask for sensitive documents (e.g., password). If you cannot access your account email, contact support and we will advise alternative verification steps.

What Data Gets Deleted

When you delete your account or disconnect a social platform, the following data is permanently removed from our systems:

Account Deletion Removes:

• Your PostZen account information (name, email, profile)
• All connected social media account tokens and credentials
• All scheduled and draft posts
• All analytics and performance data
• All AI-generated content history
• All team member associations (if applicable)
• Billing information (except where required by law)

Disconnecting a Social Account Removes:

• OAuth access tokens for that platform
• Stored page/profile information from that platform
• Analytics data specific to that connected account
• Scheduled posts targeting that account (cancelled, not published)

Deletion Timeline